> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vidimo.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Create your account

> Sign up, sign in, reset your password, verify your email, and complete your profile.

Everyone on a team has their own Vidimo account. This guide covers every way
to get into the app, from your very first sign-up to recovering a forgotten
password.

## Sign up

<Steps>
  <Step title="Open the sign-up screen">
    On the sign-in screen, tap **Sign up** at the bottom. You'll land on the
    **Create an account** screen.
  </Step>

  <Step title="Enter your details">
    Fill in **Display name** (the name your colleagues and guests see),
    **Email**, and **Password**. Your password must be at least 8 characters.
    Then tap **Create account**.

    Prefer Google or Apple? Use **Continue with Google** or **Continue with
    Apple** instead — see [Sign in](#sign-in) below.
  </Step>

  <Step title="Verify your email">
    Vidimo emails you a verification link once your account is created. You
    don't have to act on it to start using the app — open the email whenever
    suits you. See [Verifying your email](#verifying-your-email).
  </Step>

  <Step title="Complete your profile">
    The first time you sign in, the **Complete your profile** screen asks for
    your display name. See [Complete your profile](#complete-your-profile).
  </Step>
</Steps>

<Note>
  If you signed up with Google or Apple, your name and email come from that
  account and your email is already verified — you go straight to
  **Complete your profile**.
</Note>

Below **Create account** you'll find a line naming our **Terms of Service** and
**Privacy Policy** — tap either to read it before you sign up. Once you're in,
you can reach both again from **Your avatar** at any time.

## Sign in

On the **Sign in** screen you have three options.

<CardGroup cols={2}>
  <Card title="Email and password" icon="envelope">
    Enter your **Email** and **Password**, then tap **Sign in**.
  </Card>

  <Card title="Continue with Google" icon="google">
    Tap **Continue with Google** and choose your Google account.
  </Card>

  <Card title="Continue with Apple" icon="apple">
    Tap **Continue with Apple** and confirm with your Apple ID.
  </Card>
</CardGroup>

Don't have an account yet? Tap **Sign up** at the bottom of the screen.

<Tip>
  Once you're in, head to [Find your way around](/navigating-the-app) to learn
  the three tabs, the property switcher, and search.
</Tip>

## Forgot your password

If you can't remember your password, you can reset it with a code sent to your
email.

<Steps>
  <Step title="Open the forgot password screen">
    On the **Sign in** screen, tap **Forgot password?** next to the password
    field.
  </Step>

  <Step title="Request a reset code">
    On the **Forgot password** screen, enter your **Email** and tap **Send reset
    code**. We email a 6-digit code to that address if an account exists for it.
  </Step>

  <Step title="Enter the code and set a new password">
    On the **Enter reset code** screen, type the 6-digit **Reset code** from your
    email, then enter your **New password** (at least 8 characters) and re-enter
    it in **Confirm password**. Tap **Reset password**, and when you see
    **Password reset**, tap **Sign in** to log in with your new password. Didn't
    get it? Tap **Didn't get a code? Resend**.
  </Step>
</Steps>

<Note>
  For your security, the **Enter reset code** screen appears whether or not an
  account exists for that email, so it never reveals who has an account.
</Note>

## Verifying your email

After you sign up with email and password, Vidimo sends a verification link
to confirm your address.

* Signing up takes you straight into the app. Verifying isn't required first,
  so you can open the emailed link whenever it suits you.
* If you're still signed in on that device, the link takes you straight into the
  app with your address confirmed — there's nothing else to do.
* If you open the link somewhere you're signed out — a different browser, or the
  one your mail app opens — you'll see **Check your verification link**. Tap
  **Go to sign in**; if the link worked, your email is already verified.
* Opening an older link that still carries its code shows **Email verified** —
  tap **Continue** to carry on.
* If a link has expired or failed, the **Verification failed** screen lets you
  tap **Resend verification email** or **Back to sign in**.

<Warning>
  Verification links work once and can expire. If a link no longer works,
  request a fresh one with **Resend verification email** rather than reusing the
  old email.
</Warning>

## Complete your profile

The first time you sign in, the **Complete your profile** screen asks for your
display name.

<Steps>
  <Step title="Enter your display name">
    Type the name you want colleagues and guests to see in the **Display name**
    field. If you signed in with Google or Apple, it may already be filled in
    from that account — adjust it if you like.
  </Step>

  <Step title="Continue">
    Tap **Continue**. Vidimo then takes you to the right place: the app if
    you already belong to a property, or the setup flow to create or join one.
  </Step>
</Steps>

You can change this name later under [Your profile](/account/your-profile).

## Next steps

<CardGroup cols={2}>
  <Card title="Find your way around" icon="compass" href="/navigating-the-app">
    The three tabs, the property switcher, search, and notifications.
  </Card>

  <Card title="Your profile" icon="user" href="/account/your-profile">
    Update your photo, name, phone, language, and theme.
  </Card>
</CardGroup>