# Vidimo

> Guides for hosts using the Vidimo app to manage properties, reservations, guests, and team.

## Docs

- [Welcome to Vidimo](https://docs.vidimo.app/index.md): Run your short-stay properties from one app — reservations, guest messaging, calls, tasks, and your team, all in one place.
- [Set up your first property](https://docs.vidimo.app/quickstart.md): Go from a new account to a property with units, ready to take reservations, in a few minutes.
- [Finding your way around](https://docs.vidimo.app/navigating-the-app.md): The main tabs, the property switcher, search, and notifications.
- [Working offline](https://docs.vidimo.app/working-offline.md): Vidimo keeps working without a connection, and syncs your changes when you're back.
- [Create your account](https://docs.vidimo.app/account/create-your-account.md): Sign up, sign in, reset your password, verify your email, and complete your profile.
- [Your profile](https://docs.vidimo.app/account/your-profile.md): Update your profile photo, name, phone number, translation language, and the app's appearance.
- [Notification settings](https://docs.vidimo.app/account/notification-settings.md): Turn message, task, and reservation notifications on or off for your account.
- [Your notifications](https://docs.vidimo.app/account/notifications-inbox.md): The notifications inbox behind the bell — suggested actions to handle and a feed of what's already done.
- [Delete your account](https://docs.vidimo.app/account/delete-your-account.md): Permanently delete your Vidimo account and personal data from inside the app.
- [Create a property](https://docs.vidimo.app/properties/create-a-property.md): Add a new property with its name and address so you can start managing units, guests, and your team.
- [Set up your property](https://docs.vidimo.app/properties/set-up-your-property.md): Follow the guided setup to add your property's essentials, units, and team in one pass, or skip it and use the settings pages instead.
- [Join a property](https://docs.vidimo.app/properties/join-a-property.md): Accept an invitation from a teammate to join an existing property and start working in it.
- [Property details & settings](https://docs.vidimo.app/properties/property-details.md): Edit a property's name, address, arrival details, times, and WiFi, and find the settings sections for units, members, integrations, and tourist tax.
- [Manage photos](https://docs.vidimo.app/properties/property-photos.md): Add, order, and describe the photos shown on your property's public page, and assign each one to a room or the main gallery.
- [Manage your website](https://docs.vidimo.app/properties/property-website.md): Add the story, highlights, location, reviews, and FAQs that appear on your property's public page.
- [Manage units](https://docs.vidimo.app/properties/manage-units.md): List, create, edit, and delete the bookable units — rooms, apartments, or villas — within a property.
- [Take card payments](https://docs.vidimo.app/properties/card-payments.md): Connect your own Stripe account so you can charge guests by card, and choose how deposits are handled.
- [Billing](https://docs.vidimo.app/properties/billing.md): Subscribe a property, check its subscription status, and manage your payment method, invoices, and cancellation.
- [The Calendar](https://docs.vidimo.app/reservations/calendar.md): Read your reservations as a timeline or a day-by-day agenda, and move around by date.
- [View a reservation](https://docs.vidimo.app/reservations/view-a-reservation.md): Open a booking from the Calendar to see its guests, stay details, tourist tax, linked tasks, and history.
- [Manage guest details](https://docs.vidimo.app/reservations/manage-guests.md): View and edit a guest's name, contact details, and nationality from a reservation or a guest chat.
- [Collect a payment](https://docs.vidimo.app/reservations/collect-payment.md): Send a guest a card payment link for a deposit, the balance, or tourist tax — and capture or release a security hold.
- [The Chats tab](https://docs.vidimo.app/messaging/conversations.md): Switch between guest, team, and AI conversations, spot unread messages, and open a chat from the list.
- [Reply to guests](https://docs.vidimo.app/messaging/reply-to-guests.md): Open a guest conversation, send a reply on the right channel, and translate messages in another language.
- [Team chats](https://docs.vidimo.app/messaging/team-chats.md): Message your teammates by text or voice note, one-to-one or in a group, see who said what, and start an internal call from the chat.
- [The AI assistant](https://docs.vidimo.app/messaging/ai-assistant.md): Ask the built-in assistant about guests, reservations, day-to-day operations, and how to use Vidimo, from the Chats tab.
- [Connect Claude or ChatGPT](https://docs.vidimo.app/messaging/connect-your-ai.md): Let your own AI app read your property data, so you can ask about reservations, occupancy, or compliance from the chat you already use.
- [Phone calls](https://docs.vidimo.app/messaging/phone-calls.md): Place a call from the dialer, answer an incoming call, and use the in-call controls for mute, speaker, and hang up.
- [Connect WhatsApp](https://docs.vidimo.app/channels/connect-whatsapp.md): Link a WhatsApp Business number to a property so guest WhatsApp messages arrive in your Chats tab.
- [Connect Instagram](https://docs.vidimo.app/channels/connect-instagram.md): Link a property's Instagram account so guest DMs arrive in your Chats tab — and learn the reply-window rules Instagram enforces.
- [Connect a phone number](https://docs.vidimo.app/channels/connect-a-phone-number.md): Link a phone number to a property so you can make and receive calls and SMS for that property.
- [Scan a guest's ID or passport](https://docs.vidimo.app/check-in/scan-guest-id.md): Use your device camera to read a guest's passport or ID card and save the details straight onto their guest record.
- [Set the tourist tax](https://docs.vidimo.app/check-in/tourist-tax.md): Let Vidimo draft an AI tax instruction from your property's location, then review, edit, and save it.
- [Guest registration](https://docs.vidimo.app/check-in/guest-registration.md): Let Vidimo draft an AI brief of your local guest-registration requirement, then review, edit, and acknowledge it.
- [Guest registry](https://docs.vidimo.app/check-in/guest-registry.md): View the legal record of everyone who has checked in, filter it by date, name, or stay status, and export it as a CSV for your archives.
- [Manage tasks](https://docs.vidimo.app/tasks/manage-tasks.md): Track work on the Tasks tab — switch between list and column views, create and assign tasks, complete them, and edit their details.
- [Invite team members](https://docs.vidimo.app/team/invite-team-members.md): Invite staff to a property by email, choose their role, and manage pending invitations.
- [Roles & permissions](https://docs.vidimo.app/team/roles-and-permissions.md): The four Vidimo roles — Owner, Manager, Receptionist, and Operator — and what each one can do.
- [Staff availability & time off](https://docs.vidimo.app/team/staff-availability.md): Set a team member's recurring working hours and record one-off time off so task assignment knows when they're free.
- [Contact us](https://docs.vidimo.app/contact.md): Reach the Vidimo team from the app.