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If you already use Claude or ChatGPT, you can connect it to Vidimo and ask about your properties there: occupancy for last month, who checks in tomorrow, whether a guest’s registration went through. The connection uses your Vidimo account, respects your role’s permissions, and is strictly read-only.
This is separate from the built-in AI assistant, which needs no setup. Connect your own AI app when you prefer working in Claude or ChatGPT, or want to combine your property data with things Vidimo doesn’t do, like web search.

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Connect from Claude

1

Add the connector

In Claude’s settings, open Connectors, choose to add a custom connector, and enter this address:
2

Sign in to Vidimo

Claude opens a Vidimo sign-in page in your browser. Sign in with your usual Vidimo account.
3

Allow access

On the Allow access to your Vidimo data? screen, review what the connection can read, then tap Allow access. Choose Deny if you change your mind, and the connection is not made.
4

Ask away

Back in Claude, the Vidimo tools are available in that conversation. Try “What’s our occupancy for this month?”
ChatGPT can use the same address and sign-in flow; adding custom connectors there currently requires developer mode on a paid plan, in the web app.

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What your AI app can read

The connection offers the same lookups as the built-in assistant: reservations, guests, availability, cleaning and maintenance tasks, your property and rooms, team members, occupancy statistics, tourist tax amounts, reservation balances, and guest registration status. Reservation lookups name everyone staying in a room, not only whoever made the booking, and carry each guest’s nationality once their ID has been scanned at check-in registration. Guests who have not registered have no nationality on file, so an answer about nationalities covers your registered guests, not every booking. Like everything else the connection reads, these guest details leave Vidimo for your AI app. Long lists come back in batches. A broad question like “list all our reservations” answers with the most recent ones and says the rest were left out, rather than returning nothing at all. Add a date range, a status, or a room to see the part you mean. It sees exactly what your role can see in the app, nothing more. An operator’s connection, for example, only sees their own tasks, no guest names or nationalities, and cannot read tourist tax or payment figures.
The connection is read-only. Your AI app cannot create, change, or send anything in Vidimo, and it cannot file registrations or take payments.

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Working with several properties

If your account manages more than one property, mention which property you’re asking about. The AI app can list your properties by name when it needs to ask you which one you mean.

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If something looks off

  • Sign in required on the consent screen means your Vidimo session ended mid-connection. Sign in, then restart the connection from your AI app.
  • Connection request expired means the request is stale. Close the tab and reconnect from your AI app.
  • To stop using a connection, remove the connector in your AI app’s settings.

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Where to go next

The AI assistant

The built-in assistant answers the same questions inside Vidimo, with no setup.

Your team's roles

What each role can see determines what a connected AI app can read.