Skip to main content
Once you’re signed in and have a property, the app opens on Today. Here’s what’s on screen and how to move around.

​
The main tabs

On a phone, the main tabs sit along the bottom of the screen. On a tablet or larger screen, they move to a rail down the left side:

Today

The day’s arrivals, departures, and in-house guests. The app opens here.

Chats

Conversations with guests, your team, and the AI assistant.

Guests

A searchable directory of everyone who’s stayed or is booked in.

Tasks

Things to do, by assignee or by date.

Calendar

Your reservations on a timeline, one row per unit.
Tap a tab again while you’re deep in a screen to jump back to the top of that tab. On Today this returns you to the current day, and on the Calendar it snaps the timeline back to today.
If your property doesn’t have a unit yet, Today, Chats, Tasks, and Calendar show a preview of what they’ll look like once you’re running, with a Set up your property button. Tap Skip for now to dismiss it, or see Set up your property for what the setup covers.

​
Detail sheets

Tapping a task, reservation, guest, teammate, or a group chat’s member list opens a detail sheet that slides up over whatever you were looking at. The sheet has a small handle at the top; drag it down a little to peek at the screen behind, or tap the handle to move between heights. Drag it all the way down and the record is not lost. It parks as a bar just above the tabs, showing which record it is. Tap that bar (or swipe it up) to bring the sheet straight back. The bar stays put while you move between tabs, so you can go look something up and return to where you were. On the web app, a parked reservation drops out of the address bar while it is down there, and takes its place again when you bring it back up. Copy its link with the sheet open. To put a record away for good, use the red X on the parked bar, or the X in the top left of the open sheet.
Only one record parks at a time. Opening a different record replaces the parked one and takes you straight into it.

​
The top bar

Across the top of the app you’ll find:
  • Property switcher (top left): shows the property you’re currently working in, or All properties. Tap it to switch property, filter by a teammate, or add a property. Everything in your tabs (your day, chats, tasks, calendar, and notifications) is scoped to what’s selected here.
  • Notifications (bell): opens an inbox of Suggested actions and Activity. See Your notifications for what’s inside, and Notification settings for choosing which alerts you receive.
  • Search: find guests, staff, reservations, and tasks from anywhere.
  • Your avatar: opens your menu: Account, Notification settings, Join property, Help (these guides), Contact support (message the Vidimo team), Privacy policy, Terms of service, and Sign out.
Search finds guests, staff, reservations, and tasks from anywhere. Results respect the property scope you’ve selected, so you only see matches from the properties you’re currently working in. Opening a result takes you straight to it:
  • A guest or staff result opens their chat.
  • A reservation result jumps to the Calendar and highlights it.

​
Switching property scope

The property switcher controls what you see everywhere else. Open it to reveal two lists: Your properties and Staff. Under Your properties, choose a single property to focus on it, or All properties to see everything together. Each property row also has a one-tap Only shortcut that narrows straight to that property, and an Add property row at the bottom. Your choice is remembered the next time you open the app. Under Staff, you can also narrow to a specific teammate’s items. The teammate list adapts to the properties you’ve selected, so it only shows people who work at those properties. Each teammate row has its own Only shortcut. When a teammate filter is active, a Clear button appears next to the switcher. Tapping it removes the teammate filter but keeps your property scope, so you stay in the same property and simply see everyone’s items again.

​
What you can see

Vidimo uses four roles (Owner, Manager, Receptionist, and Operator), so two people on the same property may see different buttons and screens. For example, only some roles can reply to guests or change property settings. Where that matters, each guide calls it out, and you can read the full breakdown under Roles & permissions.