What you see
At the top, the Location box shows the property’s country, and the city and region from its address. The jurisdiction is read from there, not edited on this screen. If it’s wrong or missing, tap Edit address to fix it on the property’s info page. A Filing requirement box summarises the obligation at a glance. For a property in Italy or Slovenia it is there from the start: its deadline and who is reported come from the law itself, and a Set by line under it links to the provision each row comes from. Elsewhere it appears once a brief exists:
Below it, the fields required for each reported guest are listed. Check-in
asks each guest for exactly these, in the check-in link and when you scan their
ID at the desk. The list always includes what your country’s filing system
needs to accept a registration, plus anything the brief adds, so editing the
brief can add a field but never drop one the authority insists on.
The Compliance brief field holds the brief in full. Next to its label, a
small status tag tells you where it stands:
Next to the status, the screen shows a version such as · v2. It goes up by
one each time the brief is regenerated or saved.
Generate the brief
1
Confirm the location
Make sure the Location box shows the right city and country. If the
property has neither a country nor an address, the AI has no jurisdiction
to research and the generate button stays disabled.
2
Generate with AI
Tap Generate brief with AI (it reads Regenerate with AI once a brief
already exists). The status switches to Generating… and the app
researches your local registration rules. This can take a few minutes. You
can leave the page and it keeps running.
If the property has neither a country nor an address yet, you’ll see a prompt
to set one first so the AI knows which jurisdiction to research. Add the address on the property info
page, then come back.
Review and acknowledge
When generation finishes, the brief appears in Compliance brief, the Filing requirement summary fills in (outside Italy and Slovenia, where the law already filled it), and any Sources the AI used are listed below as links you can open to check its work. Read it through, edit the text as needed, then tap Save & mark reviewed. The status becomes Edited by you, you’ll see a Saved confirmation, and the screen records the date you reviewed it.Check your government account
Further down the same screen, each government system your property files to has a card. Where Vidimo can check an account without filing anything, which today is Alloggiati Web in Italy, the card offers Connect to check before automatic submission is ready. Enter the username, password and WS Key from the Alloggiati Web portal and tap Connect. Vidimo then signs in and has the service validate a test record for a fictional guest. The check files nothing: no guest is reported and nothing reaches the police register. The card’s badge shows what the latest check found, and a sentence under it says when and what the service answered, in its own words where it gave some:
Check now runs the same check again, at most once every ten minutes.
After Sign-in refused or Key refused the button is gone: Vidimo never
signs in again on its own with credentials the service refused. Tap Update
credentials, correct what the sentence names, and tap Update to check
again; if you are sure they were right, disconnect and enter them again. Once an
account has been checked, Vidimo rechecks it on its own at most once a day. The
Integrations settings show the same badge.
Filing status on each reservation
Where automatic filing is available and connected, Vidimo files each guest with the authority and shows the progress right on that guest’s row. There’s no separate registration section to check. Open a reservation and look at Guests: any guest with a report due carries a status pill, folding their check-in and (where your country files departures too) check-out reports into one governing status.
Tapping an Action needed row expands it in place. The first line names the
system that stopped it, “eTurizem (AJPES) rejected this registration”, so on
a property that files to more than one authority you can tell which one to ring.
Where the authority sent a reason, its own words appear underneath in quotes,
with the time it answered; they are shown exactly as received, which may be in
the authority’s language. The reason is stored on your device with the rest of
the filing, so it still reads when you have no signal.
Then the fix that applies:
- Wrong or missing ID details: tap Fix and refile to edit the guest’s details right there. The form shows their document fields and every other detail your property’s registration rules require, such as the country of birth for an Italian property. Tapping Save with one still missing marks it in red and jumps to it; once everything is filled, saving resubmits immediately.
- Registration credentials disconnected or refused: tap Reconnect credentials to fix them in Guest registration settings, then come back and tap Retry to resubmit the guest.
- A temporary problem: tap Retry to resubmit now. Either way, the result you see is the authority’s real answer, not a queued acknowledgement.
- Automatic filing isn’t available for this system: nothing was submitted and no authority has seen this guest: file them yourself, directly with the authority, before the deadline, then tap Mark as filed manually. This is one of the cases that is not a rejection, so no reason is quoted. The same is true when the credentials were never connected, or when Vidimo could not reach the authority at all: there is no answer to quote yet.