The toggles
Each row has a switch you tap to turn it on or off. Your choices apply to your own account.Messages
New messages from guests and your team.
Reservations
Guests arriving, cancellations, expired card holds, and repeated failed
sign-ins on a booking.
Registration deadlines
Guest registrations Vidimo couldn’t file, and ones approaching their
legal filing deadline.
These switches control which notifications you receive on this account. They
don’t change what your teammates get. Everyone manages their own.
What you receive also depends on your role. Guest messages, arrivals, and
registration deadlines go to Owners, Managers, and Receptionists. Operators
are not notified about guest conversations.
Allowing notifications on your phone
The toggles above decide which alerts Vidimo sends. Your phone separately decides whether Vidimo may show notifications at all. Vidimo doesn’t ask for that straight after you sign in. Once your conversations have finished syncing for the first time, a card appears at the bottom of the screen titled Know the moment a guest writes:- Turn on notifications opens your phone’s own permission dialog. Allow it there and notifications start arriving.
- Not now closes the card without asking your phone. You can still be asked later, for example the first time you start a call or record a voice note.
Your phone shows its own permission dialog once. If you tap Don’t allow
there, Vidimo can’t ask again. Turn notifications back on from your phone’s
Settings app, under Vidimo.
Next steps
Your profile
Update your photo, name, phone, language, and theme.
Find your way around
The main tabs, the property switcher, search, and notifications.