Your day on Today

Vidimo opens on Today: the day’s arrivals, departures, and in-house guests for whatever property scope you have selected. It’s the first tab on the left, and it’s where the app lands every time you open it.

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Moving between days

The day you are looking at sits across the top of the screen, with a < and a > arrow either side that step one day at a time. Tap > for tomorrow’s arrivals and departures, which is what you want last thing at night when the question is who turns up in the morning, and < to step back. Days close to now are named rather than dated: Today, Tomorrow, and Yesterday. Any day further out is written in full, so you always know which day you are reading. To reach a date that is a long way off, tap the day itself and pick the one you want. Today is the only screen that lists arrivals and departures for a given date, so this is how you answer “who is checking in on the 15th?” without stepping through every day in between.

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The three sections

The day is split into the three groups a handover actually needs, each with a count beside its name:

• Arrivals: guests checking in that day, with the time they’re expected.
• Departures: guests checking out that day, with the check-out time that stay keeps: your property’s, or a later hour you granted it.
• In-house: guests staying through the day (they arrived earlier and leave later), each showing the date they check out.

Every row shows the unit, the guest’s name and one time. That time is your property’s own check-in time by default, so an arrivals list reads as the hours you actually keep. When a guest has told you when to expect them, that hour takes over the row instead, marked ETA. It is always a single hour, never a range, even when the guest picked a two-hour window in their portal: the row tells you when to be ready, and the earliest they might turn up is the useful half of a window. After the time, a row says what the stay still owes (€80.00 due, or Paid once the bill is settled), so you can see what to collect before the guest is standing in front of you. Nothing appears there when the booking has no bill recorded yet, and nothing appears for teammates whose role does not include money: a blank is “no figure to show”, never “nothing to pay”. An ETA earlier than your check-in time shows in amber. That one is a request rather than an arrangement: the guest is asking to arrive before you open and nobody has promised the room will be ready. Saying yes is a deliberate act, done by changing Check-in time on the reservation, which moves both the hour this row shows and the deadline the cleaning is planned to. Times are shown in the property’s own time zone, so a list read from another country still shows the hour the guest will be at the door, and they are written the way your own device writes times. On Arrivals, the room’s readiness (Dirty, Clean or Inspected) sits under the unit code, so you can see at a glance which arrivals still need a room turned over. Departures and in-house rows leave it out: their guest is already in the room, so the answer isn’t one you’re acting on. The exception is Out of order, which shows on any row, because a room that’s unusable matters whoever is in it. See Room readiness. A stay that has not been given a unit yet reads Unassigned in place of the unit, and those rows sit at the end of their section so the rest stay in unit order. Tap a row to open the reservation, or tap a task to open the task. At the end of each row is either an action or a status:

• Check in: on a guest due to arrive.
• Check out: on a guest currently in-house, under Departures and In-house.
• A status badge: on a stay with nothing left to do. An arrivals row shows Checked In once the guest is in, so the list reads as a worklist: badges for the people you have already seen to, buttons for the ones you haven’t.

A booking you have not confirmed yet is marked Unconfirmed beside its arrival time; checking that guest in records their arrival all the same. A section with nothing in it still shows, with a count of 0 beside its name. That’s deliberate: “no departures today” is worth reading, and a missing heading is easy to mistake for something that hasn’t loaded. When the whole day is clear, the screen says Nothing scheduled instead.

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Breakfast

If your property serves breakfast, a Breakfast row sits above the three sections, showing how many covers the morning needs and across how many rooms. It only appears on days that actually have breakfasts, so a property that does not serve it never sees the row. Tap it to open the morning’s service list. Rooms are grouped by where breakfast goes: the ones taking a tray upstairs are listed separately from the ones eating in the breakfast area, because they are two different jobs. Each room shows its covers, any time a guest asked for, and any dietary note on the stay. Tick a room off as it goes out. If rain moves the whole service indoors, you can move every remaining room to in-room service in one go rather than room by room. Breakfast that a guest is charged for is totalled on their bill, and you can settle each morning as served or not taken from the reservation itself when they check out. See View a reservation for that side of it.

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Checking a guest in or out

Tapping Check in or Check out on a row opens the reservation itself, because that is where everything a check-in is about already lives: the guests and their IDs, the party the booking expects, any special requests, and the folio. Go over it with the people at the desk, then record the moment with the same button beside the status at the top: one tap, written immediately.

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Straight after

For a moment after the tap the button shows the status it just recorded, then it offers the next step: Check out after a check-in. A stay recorded in error is put back from the reservation’s Edit form, where the status can be set by hand.

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Prep and cleaning

A stay’s prep and cleaning tasks appear indented just beneath it, on the day each one is actually scheduled. A turnover therefore reads as one block on the day it happens: the pre-arrival refresh sits under the arrival, the post-checkout under the departure. A night in the middle of a stay shows no cleaning, because there is none to do. The small mark to the left of each task is its state:

• a spark for work that is scheduled and not started,
• a dot for work a member of the team has started,
• a tick, with the name struck through, for work that is done, so you can see at a glance that a room is ready rather than having to infer it,
• a red warning for work that is late, labelled with the day it was due (“Due 27 Aug”) instead of a time.

Late work follows the room, not the guest. A checkout cleaning that never happened yesterday shows up today under whoever is arriving into that unit, which is the person it now affects.

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Scope

Today follows the property switcher at the top of the screen like every other tab. With All properties selected you see every arrival and departure together; narrow to one property and the day narrows with it. See Finding your way around for how the switcher works.

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Today and the Calendar

Today answers what is happening on one day. The Calendar answers where a stay sits across many: it lays your reservations out on a timeline, one row per unit, so you can see spans and the gaps between them. Reach for Today for the day in front of you, and the Calendar when you are looking further out.