Vidimo emails an invitation to check in online as soon as a booking lands, and
its button opens the guest’s check-in directly. But that only reaches guests
whose email address came with the booking. Plenty don’t: a channel may pass no
address at all, and many guests answer on WhatsApp without ever opening their
inbox.
The Self check-in link is that same check-in, as a link you hold. Copy it,
paste it into whatever conversation you’re already having with the guest, and
they land straight on their check-in with nothing to sign in to.
To check whether the automatic invitation reached a particular guest, or to
send it again, see Check-in invitation on the reservation itself in
View a reservation. To turn the automatic
invitation on or off for the whole property, see
Guest emails. Copy the link
Open the reservation
On the Calendar, tap the booking’s bar to open the
Reservation Details sheet. Find Self check-in link
Scroll down to Self check-in link, near the bottom of the sheet.
Tap Copy
The link goes to your clipboard. Paste it into a guest chat, a WhatsApp
message, or an email you’re writing yourself.
Preview what your guest sees
Preview opens the very same link in your browser, so you see the check-in
exactly as the guest meets it: the steps you’re asking them to complete, your
property’s name and colours, and how much work it actually is.
Preview signs you in as that guest. Anything you tap counts as their check-in,
so accepting the house rules or picking an arrival time on a real booking
records it against them. Look, don’t complete.
Where the link points
If you’ve connected your own domain, the link
uses it, so what you send carries your property’s name rather than ours.
How long it lasts
A link keeps working through the stay and for a week after check-out, which
leaves room for a guest who still owes you their details after they’ve left.
No link lasts more than six months, however far off the stay is. If you copy one
many months ahead of an arrival, copy a fresh one nearer the date.
On a cancelled booking the section doesn’t appear: there’s nothing left to check
into.
Who can send it
The same people who can edit a reservation: owners, managers, and
receptionists. See Roles and permissions.
Each time a link is created it’s recorded in the property’s history, with who
created it and for which booking. 